The first two are human responses:
Community and relationships, through choices, can be built up or be pulled down.
This is a way of life that has to be learned and continually relearned. It is vital to mean the words when you say them.
For reconciliation to really be effective you need to understand that forgiveness is not a ‘churchy’ thing it is a life skill.
Forgiveness in our lives allows Jesus to make our lives richer and better.
Real forgiveness is sometimes really hard to achieve!
The next part is where God/Jesus steps in: